Full Report
The rates evidence contained within the Full Report is based upon quotations obtained during a telephone call made by one of the SGC case handlers to a named operative at a self-drive hire company. Each quotation is supported by contemporaneous notes made by the Case Handler at the time of the call. SGC also maintains a telephone recording system which is used for quality control and training purposes, in addition to providing protection to all parties in the event that the evidence is questioned.
The statement produced is in a CPR compliant format. It includes a series of supporting exhibits, detailing evidence of how the companies were identified, together with case specific quotation detail and a table of comparative hire charges.
The statement is case specific, addressing the particular features of each claim, such as the age of any drivers, the driving licence profile, occupation and location.
The statement will typically include quotations for 1 type of vehicle and further vehicles can be surveyed at an additional cost.